The Team I Didn't Mean to Build
The seatbelt sign was still on when I opened the laptop. Early April, somewhere over Europe, on the way to Athens with the family. I’d promised myself I wouldn’t — the whole point of the week was the people two rows back, not the backlog. And there I was anyway, screen tilted slightly away, doing the one thing you are absolutely not supposed to do on a family holiday. I opened it because I was frazzled and behind, carrying a stream of work that never drained no matter how many hours I poured into it. The worst part was never the volume. It was that the volume was crowding out the exact thing I’d built this life for — time with them, the reason you get on the plane at all. ...